FAQ
Questions, answered.
Licensing, trials, hardware, refunds — the short honest versions.
- What is Radio Bench?
- A native desktop SDR console for HF operators: GPU spectrum and waterfall, AM/SSB/CW/FM demodulation, QSO logging, Hamlib CAT rig control, noise reduction, and digital voice with full receive and transmit — one app for macOS, Windows, and Linux.
- Is it a subscription?
- No. One payment buys a perpetual licence for the major version you purchase, including the updates published for that version.
- Can I try before buying?
- Yes — trial keys come through the same checkout. A trial is fully functional and expires at the end of the trial period; after that, the app functionality is disabled until a paid licence is activated.
- How many computers can I use it on?
- Your key activates up to the device limit stated at purchase. Moving to a new machine is self-service: deactivate the old one in Settings → License. If a device is lost or broken, contact us and we'll release its activation.
- Does it work offline?
- Yes. The app validates your licence online when it starts, and keeps working offline for a grace period between successful validations. If we ever discontinued the licensing service, we've committed to shipping an alternative activation method so purchased licences keep working.
- What hardware does it support?
- Airspy HF+ natively and RTL-SDR, plus RTL-TCP and SpyServer network sources and IQ WAV replay. Rig control covers hundreds of transceivers via Hamlib. Details on the hardware page.
- What does “beta” mean here?
- The software is complete enough to use on the air daily, and still being built and validated — the digital modes in particular. Beta buyers get a big discount and keep their licence for good to show our gratitude for supporting development.
- What about refunds?
- 14 days after purchase, full refund, no interrogation — see the refund policy.
- Does it phone home?
- The app sends no telemetry — no analytics, no crash reports. It talks to the licensing API to validate your key, to the update server for updates, and to services you configure yourself. The privacy page lists every connection.
- Who builds it?
- Radio Bench is one-person software, built by VK3DTX. It is built with an idea of exploring how good HF operating software could be. The about page has the longer story.
- How do I get help?
- Use the contact form. Bug reports with your OS and radio details get fixed fastest. Notice a missing feature or something you'd like included? - Let us know.